Air India’s operations across the world has been affected since early this morning because of a problem in the airline’s main server.
Passengers complained about delayed flights and shared pictures and videos of crowded airports in Mumbai and Delhi.
“At least 2,000 people in Mumbai airport waiting because of the SITA software shutdown all over India,” wrote Gayathri Raguramm, a Twitter user. She also shared a video from Mumbai airport showing flyers waiting in near the check-in area.
Air India chairman Ashwani Lohani told NDTV that the “airline’s passenger’s system is down”.
“It is a technical glitch which will be restored soon,” Mr Lohani said.
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